Globe Telecom has blacklisted 36,549 SIMs from rival networks in the first quarter of 2024, 62 percent more than that excluded from its systems the previous year.
Their exclusion reflects Globe’s intensified campaign to combat cyber threats like spam blasts, online fraud, and other illegal activities.
Globe also deactivated 841 SIMs from its own network during the period after they were identified as sources of spam or scam SMS, or misuse. Their number marks a 30 percent increase from only 647 Globe SIMs deactivated in 1Q 2023.
“We have zero tolerance for abusive SIMs that undermine network security and compromise customer experience. Our accelerated deactivation efforts demonstrate our unwavering resolve to fight these cybersecurity threats head-on,” Anton Bonifacio, Globe chief information security officer, said.
SIM abuse cases are detected through Globe monitoring systems and customer reports via its Stop Scam portal. The company promptly deactivates those SIMs to safeguard its customers and service quality.
Given the risk the SIMs pose to personal and financial information, Globe urges customers to remain alert. Vigilance includes steering clear of unfamiliar links, disregarding requests for personal details or one-time PINs, and promptly reporting any dubious messages via the Stop Spam portal.
This offensive against compromised SIMs forms part of Globe’s cybersecurity measures to detect and neutralize malicious SMS traffic more effectively. Globe has partnered with industry players like banks, online retail platforms, even telcos and concerned government agencies in threat intelligence sharing.
“Cybersecurity demands continuous effort and investment to stay ahead of emerging threats. Our intensified deactivation of rogue SIMs reaffirms our commitment to delivering a secure and anxiety-free experience for Globe customers,” said Bonifacio.
Globe seeks to fortify its cybersecurity posture and maintain leadership in protecting consumers from spam, scams, and other cyber threats.
It works closely with stakeholders to battle fraud. It has partnered with the Philippine National Police Anti-Cybercrime Group (PNP ACG) to jointly clamp down on fraudsters. Its collaboration with law enforcers has led to successful operations against cybercriminals.
