Smart Communications, Inc. on Tuesday warned its customers of scammers posing as executives or representatives of various organizations raising funds for nonexistent relief operations.
The telecommunications company said the fraudulent solicitations circulate on online messaging platforms and OTT apps and often provide QR codes for the victims to transmit their donations.
The wireless unit of PLDT has since actively blocked from its network the mobile numbers found fraudulent to further protect customers.
Smart is also working closely with digital payment platforms and concerned government agencies to investigate reported incidents and assist the authorities in the prosecution of personalities behind the fraud.
Smart urged customers to double-check the authenticity of senders whenever requests of this nature are received. It may be best to verify such requests with the person by calling him or her through the mobile number saved in their devices.
When possible, initiate a video call with your contact for confirmation. You can also check the official online page of the organizations to confirm such activities.
Customers who received such messages may report them to Smart’s HULISCAM portal – https://smart.com.ph/huliscam.
One is advised to take note of the sender’s mobile number, the date message was received, and the actual message.
Customers may also report cyber threats and fraudulent activities to Smart’s verified and official social media pages – Smart Communications on Facebook and @SmartCares on X — or call hotline *888.
