Jollibee Foods Corp., the country’s largest restaurant chain, said it experienced during the weekend a cybersecurity incident resulting in a personal data breach affecting the company and several of its subsidiaries.
It said the incident has been reported to the National Privacy Commission, and the company has initiated its response protocols and heightened security measures to safeguard its data and that of its subsidiaries against further threats.
Jollibee said it has launched an investigation to determine the extent of the breach and is collaborating with relevant authorities and experts in this process. JFC emphasizes that its e-commerce platforms and its subsidiaries’ brands remain unaffected and fully operational amidst this incident.
Recognizing the importance of stakeholder data confidentiality, Jollibee assured the public of its commitment to prioritize the protection and confidentiality of personal information, including customer data.
The company pledges to continue strengthening its defenses against future threats and to update its security protocols as necessary based on the findings of its investigation.
Jollibee also urges the public to practice vigilance in information security practices, such as ensuring secure passwords and regular updates, to enhance personal data protection.
As of the end of March, Jollibee’s expansive restaurant network, which offers a diverse range of products including burgers, fried and barbecue chicken, Chinese food, noodles, and coffee, spans a total of 6,886 stores worldwide. Of these, more than half are situated overseas, reflecting the global footprint and international presence of the popular fast-food chain.
