Air Asia Philippines anticipates transporting more than 150,000 passengers traveling to various destinations outside Metro Manila as the country observes the long Lenten holidays next week.
With the influx of travelers gunning to spend the long weekend in their respective provinces, AirAsia allocated 12 check-in counters at the Ninoy Aquino International Airport manned by well-trained ground staff to assist guests around the clock.
Additional volunteers composed of cabin crew trainees and interns were also deployed to assist passengers at the self-check-in kiosks and maximize the use of mobile check-in through the AirAsia super app.
“We are one with the Filipino people in observing one of the most important religious celebrations in the country. On top of our world’s best service, we are extremely humbled to fly our guests to the different destinations having safety, convenience, and on-time performance as our top priority.”
Ricky Isla, AirAsia Philippines chief executive
On 28 March, AirAsia posted an OTP of 99 percent that it attributed to the commitment and dedication of its employees, called Allstars, to safely and efficiently transport guests and cargo to their destination.
“AirAsia wishes to highlight readiness among Filipinos during their travels. We are always ready for our guests, making processes simple and effective through our digital platform, the AirAsia super app,” added Isla.
