Monday, 05 May 2025, 8:42 am

    Telco deploys help desks for basic text-and-call only mobile phone SIM registration 

    Leading digital solutions platform Globe on Tuesday bared deploying 180 assistance desks in 72 provinces with the highest concentration of users of basic phones, or phones limited to call and text capability only.

    The move is on top of assisted SIM registration booths the company has put up in more than 100 sites in partnership with various local government units and partner groceries and malls.

    Since January, Globe has also participated in several runs of the NTC-led SIM registration caravans. It has been supporting more than 500 NTC-mandated assisted SIM registration booths that will run in up to four remote areas per region every week until the April 26, 2023 deadline.    

    “We are committed to making the SIM registration process as seamless and convenient as possible for our customers, which is why we are deploying additional assistance desks in areas with the most unregistered users of basic or feature phones, ” said Cleo Santos, Globe Channel Management Group Head.

    “We are committed to fighting SIM-related crimes to protect our customers, that’s why we want to help everyone comply with the mandate,” Santos added.

    Globe has 86.7 million SIM users under its network, of which,  27.25 million subscribers have been registered.  SIMs not registered by the deadline will be deactivated.

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