The Department of Information and Communication Technology (DICT) is conducting a separate investigation into the supposed GCash systems glitch that resulted in unauthorized transfer of money from a number of e-wallet users.
“Were also conducting our own investigation on the unauthorized cash transfers from the e- wallet,” DICT Secretary Ivan John Uy said in a broadcast interview, pointing out that the Cybercrime Investigation and Coordinating Center (CICC) will lead the investigation.
“There have been many complaints at different times. We’re looking into it — a bridge, a leak, a hack, or phishing,” he said in mixed Filipino.
GCash officials previously ruled out hacking as the cause of the glitch but Uy said this “has to be investigated by proper authorities to ascertain whether true or not” as the claim came from the same company affected” by the fraudulent event.
“That is self-serving as they are the ones who do the explanation. I think an independent group has to look into it and see what really happened.”
DICT Secretary Ivan John Uy
Uy acknowledged that GCash traced the unfortunate incident to phishing based on initial findings.
Gilda Maquilan, GCash vice president for public affairs and corporate communications, said in the wake of reports of irregular fund transfers from subscriber accounts that an immediate probe determined that phishing was the cause of the problem.
