Leading digital solutions platform Globe on Monday bared having registered 85 percent of the subscriber identity modules or SIMs of its active users and remain confident it can cover the rest of its revenue-generating customer base within the 90-day SIM registry extension period.
Since the deadline was extended, the Ayala-led telco noted a slowdown in SIM registration that it said is consistent across all telco players. Despite this, Globe remains unfazed.
“We intend to have 100 percent of our revenue-generating base fully registered within the 90-day extension. We are confident that we can achieve this with the initiatives that we are taking,” Darius Delgado, head of Globe consumer mobile business said.
The company has implemented steps making registration as easy and accessible as possible, including opening up GCash as a channel to fully verify Globe and TM users and register their SIMs with just a few clicks.
Globe continues to operate its SIM-assisted registration booths and plans scaling them up, particularly in rural areas where registration has lagged behind. The company’s 144 stores and 25 EasyHubs across the country are open to customers who need help registering their SIMs.
It also regularly participates in the SIM registration program implemented by the National Telecommunications Commission (NTC) since January even as its appeals to the government to allow the submission of alternative identification for many Filipinos still without government issued IDs.
“We applaud the government for extending the SIM registration deadline as this gives millions of our unregistered customers more time to comply with the law,” Delgado said.
“But we continue to ask for conditional registration that will allow us to accept other forms of identification such as school IDs and company IDs. This will help our customers who do not yet have a government ID to register across our channels,” he added.
Unregistered SIM users have until 25 July to complete their registration. Globe urges subscribers to take advantage of the extended time and not wait until the last minute and register to avoid the deactivation of their SIMs.