Globe Telecom Inc. on Tuesday claimed top ranking among Philippine telcos in the 2023 Digital Inclusion Benchmark (DIB).
The DIB, conducted by the World Benchmarking Alliance (WBA), evaluates some 200 of the world’s most influential technology companies and their effort in advancing universal access to digital technologies, improve digital skills, foster trustworthy use, and drive open, inclusive, and ethical innovation.
In the DIB’s 2023 iteration, Globe’s commitment to digital inclusion was recognized, its score showing improvement from its first evaluation in 2021. Globe’s performance highlights its efforts in cybersecurity, data privacy, child online safety, and digital literacy, among others.
“Our progress in the Digital Inclusion Benchmark affirms our efforts to equip our customers with the necessary skills to navigate the digital world safely and responsibly. We remain committed to uplifting lives through digital technology while prioritizing the safety and security of our customers,” Yoly Crisanto, chief sustainability and corporate communications officer at Globe Group, said.
Globe has made huge strides in various areas evaluated by the DIB, particularly in the “Use” and “Skills” indicators.
It ranked third place for “Use” among the 200 companies assessed, demonstrating best practices in monitoring, reporting, and responding to cybersecurity incidents. It was also acknowledged for the clear language in its privacy policy, specifically regarding data collection practices and user rights.
Cybersecurity and Data Privacy remain a priority for Globe evident in the appointment of a chief information security officer (CISO) and a chief privacy officer (CPO) who proactively address and manage digital threats that could impact the business and its customers.
Additionally, Globe’s data centers have three international standards organization (ISO) accreditation operations center, which plays a crucial role in protecting customer information.
Likewise, Globe was commended for maintaining a strong commitment to child online safety through various partnerships and initiatives with organizations such as the Internet Watch Foundation (IWF), Canadian Centre for Child Protection (C3P), National Privacy Commission, and Center for Art, New Ventures & Sustainable Development (CANVAS).
In terms of skills, Globe continues to educate the youth, parents, and teachers on digital citizenship and responsible technology use through its Digital Thumbprint Program (DTP).
