PLDT Enterprise, the business arm of listed telecom giant PLDT Inc., has strengthened its partnership with Signabank Rural Bank of Sta. Ignacia, an expanding rural lender in Tarlac.
This collaboration, which began in 2015, has helped transform Signabank’s operations and reinforced its commitment of providing top-notch services to its customers.
“Our collaboration with Signabank reflects our vision to empower the banking industry with transformative digital solutions. We understand the challenges faced by financial institutions and we are dedicated to providing them with the tools they need to thrive in the digital age,” Jay Lagdameo, vice president and enterprise revenue group head at PLDT Enterprise, said.
Roman L. Belmonte Jr., Signabank president, expressed his satisfaction with the partnership’s outcomes.
Prior to this, Signabank faced challenges from intermittent internet connection, restoration delays, and inadequate network security. Each branch operated its own server, incurring significant expenses and maintenance challenges. The bank also needed a secure and branded email solution.
Signabank upgraded its IT and network infrastructure by deploying the high-speed PLDT Fiber Biz Plan that ensured a reliable and stable internet connection.
They also implemented Microsoft 365 with Advance Threat Protection through PLDT’s ICT arm, ePLDT, to enhance email security and branding.
PLDT Enterprise introduced Azure Stack and Multi-Threat Secure to centralize and fortify the bank’s core banking solutions and security.
“Signabank’s success story is emblematic of the broader trend in the banking industry in Region III. With the support of PLDT Enterprise, financial institutions are actively embracing digital transformation to provide a seamless and digitally enabled customer experience,” Belmonte said.
As Signabank expands its branches, its partnership with PLDT will play a role in ensuring the bank’s continued growth and success.
Established in 1963, Signabank counts among the most trusted rural banks in Tarlac that celebrated its 60th founding anniversary in September.
With a growing network of 10 branches, it continues to strengthen its position as a vital financial institution in the thriving business community of the region.
