The Insurance Asia Awards has once again named Insular Life (InLife) as Domestic Life Insurer of the Year – Philippines, marking the company’s ninth win in the category. The award underscores InLife’s strong corporate performance and sustained industry leadership in the Philippine life insurance sector.
Held in Singapore, the 2024 ceremony recognized InLife’s more than 114-year legacy of delivering inclusive and purpose-driven financial solutions. The company was lauded for its commitment to digital transformation, customer empowerment, and strategic corporate innovation, including its recent acquisition of Generali Life Assurance Philippines and the launch of Retire Assure, touted as the country’s first true retirement product.
InLife executive chairperson Nina D. Aguas said the award reflects the trust the company has earned from Filipinos across generations. “We dedicate this award to our people, our policyholders, and our partners. They fuel our purpose,” Aguas said.
The insurer strengthened its market position in 2024 through several digital and customer-centric initiatives, including the InLife Convo financial literacy platform and InLife Thrive, a digital hub for corporate clients. It also equipped its financial advisors with AI-powered tools and achieved the #1 ranking in Customer Experience among Philippine life insurers in the KPMG Global Customer Experience Excellence Research 2024, excelling in Empathy, Personalization, Time & Effort, and Resolution.
InLife also implemented ESG-aligned infrastructure projects and received a 4-Arrow rating in the ASEAN Corporate Governance Scorecard.
