Mimecast, a global leader in cybersecurity focused on securing human risk, has appointed Graham Douglas as its new chief customer & revenue officer (CCRO). The move consolidates leadership over customer success, sales, and go-to-market operations under one role, signaling a sharpened focus on integrated global growth and customer value delivery.
Douglas, who joined Mimecast eight months ago and most recently served as senior vice president of the Americas, brings over 25 years of experience in cybersecurity and enterprise technology. His resume includes leadership roles at Cloudera, Momentive AI, and Oracle, where he managed large-scale sales operations across North America and Europe.
“Graham joined Mimecast eight months ago and has demonstrated his expertise in customer engagement and his strength in running large global sales organizations since day one,” said Marc van Zadelhoff, CEO of Mimecast. “His passion for building trusted customer relationships and his operational rigor will help us deliver even greater value to our customers and partners worldwide.”
Douglas expressed enthusiasm for the new role, stating, “I am thrilled to take on this role at such a pivotal moment in Mimecast’s journey. Our commitment to innovation and customer success is unmatched in the industry.”
Originally from Scotland, Douglas holds degrees from the University of Strathclyde and RMIT University, and is now based outside Boston, Massachusetts. His appointment is expected to reinforce Mimecast’s executive bench as the company accelerates its mission to redefine cybersecurity through a human-centric lens.
