The Government Service Insurance System (GSIS) began releasing refunds under its Balik Ginhawa (Loan Moratorium Through Refund) program last Wednesday, with qualified members and pensioners now receiving the proceeds in their accounts.
GSIS said refunds are credited within three (3) working days upon approval of applications through the GSIS Touch mobile app.
The program, which will release over ₱19 billion, is expected to benefit 1.37 million qualified members and pensioners as part of government efforts to ease the financial burden of Filipinos.
Under the program, GSIS implements a modified loan moratorium where regular loan deductions continue, but the equivalent of up to three months of loan amortizations is returned to borrowers in one lump sum.
As of April 8, 2026, a total of 431,000 members and pensioners have already qualified for the program, equivalent to ₱6.2 billion in refunds.
GSIS president and general manager Wick Veloso said the rollout marks the start of immediate financial relief for members.
“Nagsimula na po ang pag-credit ng refunds sa ating mga miyembro. Layunin ng programang ito na makapagbigay ng agarang ginhawa, at sinisiguro natin na sa loob ng tatlong working days matapos maaprubahan ang aplikasyon ay matatanggap na ang kanilang refund,” Veloso said.
GSIS said the program is application-based to ensure that assistance reaches those who need it most. Eligible borrowers are members and pensioners with existing loan accounts that are not in default, have no arrears, and have recorded loan payments during the covered period from December 2025 to February 2026.
Availing of the program is voluntary, with no additional interest or penalty charges. The refunded amount will correspond only to months with actual loan payments and will result in a corresponding extension of the loan term.
Applications may be submitted exclusively through the GSIS Touch mobile app until October 31, 2026.
