PLDT Group on Wednesday opened new experience hubs in key cities in Luzon and the Visayas to bring telco and digital services closer to its customers.
PLDT and Smart customers in Zambales and nearby areas may now visit the newly opened Experience Hub at SM City Olongapo Central for their telco needs. Meanwhile, subscribers in Negros Oriental may go to the Experience Hub at Robinsons Place in Dumaguete City.
“These new PLDT and Smart Experience Hubs are aligned with our thrust to continuously innovate and improve customer experience in key cities nationwide. We want our customers to have a more pleasant and meaningful experience whenever they visit our store nearest to them,” John Y. Palanca, senior vice president and head of Sales and Development at PLDT and Smart, said.
“At the same time, these new stores allow us to expand the reach of our products and services in the regions. We also aim to help local governments bridge the digital divide, boost local industries, and make their cities more attractive to domestic and international markets,” he added.
With a population of over 260,000 as of the 2020 Census, Olongapo City is a first class, highly urbanized city in Central Luzon. In a Philippine Statistics Authority report, Olongapo City is among the three of nine economies in Central Luzon that posted double-digit 10.2 percent growth in 2022.
Dumaguete City, on the other hand, is a bustling component city in Negros Oriental which houses many nearby tourist areas and was even part of Forbes’ 2015 list of best places to retire around the world.
At the PLDT and Smart Experience Hub in Olongapo and Dumaguete, customers may avail themselves of the latest promos of Smart Signature and PLDT Home fiber plans, or switch their mobile numbers to Smart and TNT.
Customers can also explore some of the latest smart gadgets to improve their home and lifestyle. The stores also feature self-care kiosks to help customers discover the best mobile and home connectivity plans that are suited for their lifestyle, and entertainment areas to engage the customers.
