Maynilad Water Services Inc. announced it will invest over P20 billion through 2027 to reduce its non-revenue water (NRW) to 25 percent, a move with significant operational and commercial implications for the West Zone water concessionaire.
At 36.2 percent as of 1Q 2025, NRW represents water lost due to leaks, illegal connections, and unbilled usage. The investment is part of a broader P31.46-billion capital expenditure program aimed at curbing NRW between 2023 and 2027.
“Our NRW reduction program is a sustained, multi-year commitment,” said Ryan Jamora, Maynilad’s central NRW head. He emphasized that replacing aging pipelines not only recovers lost water but also improves pressure and reliability for customers. By the end of this year, Maynilad targets reducing NRW further to 34 percent, down from 39.9 percent at end-2024.
The company is leveraging advanced technologies—including correlators, acoustic loggers, and ground microphones—to intensify leak detection and repairs across its expanding network of district metered areas. These efforts are part of Maynilad’s 24/7 operations to recover water and improve distribution reliability.
As the largest private water concessionaire in the Philippines by customer base, Maynilad serves key urban centers including Manila, Quezon City, Makati, and large parts of Cavite province. Reducing NRW not only enhances water service delivery but also protects revenues, making it a critical component of the company’s operational and commercial strategy.
