The Bank of the Philippine Islands (BPI) has been recognized as the Best Small Business Banking Service at The Asian Banker Philippines Excellence in Retail Finance and Financial Technology Awards 2025. The accolade highlights BPI’s continued leadership in delivering accessible, inclusive, and innovative financial solutions for small and medium enterprises (SMEs).
BPI Business Banking recorded strong performance in 2024, achieving 106 percent growth in its SME loan portfolio and an 18.2 percent rise in SME clients, powered by a data-driven, customer-first strategy. Its fully digital SME loan platform, Ka-Negosyo On The Go (KNOTG), saw a 141 percent increase in lead generation and 95 percent growth in online applications, with approved loans reaching P1.32 billion.
The bank also expanded financial access through alternative credit scoring models and a simplified pre-qualified loan program, contributing 24 percent of SME loan portfolio growth. Supporting these efforts, BPI introduced hybrid service models and educational initiatives such as BizTalk, Ka-Nego Talk, and Ka-Negososyo, engaging over 900 SME clients in 2024.
BPI’s end-to-end online SME loan process—integrated with e-signing via DocuSign—and its digital banking platform BPI BizLink, serving over 22,000 SMEs, position the bank at the forefront of SME financing innovation.
“This recognition reflects our commitment to deliver purpose-driven innovation, relevant financing, and capacity-building support to SMEs nationwide,” said Dominique “Ococ” Ocliasa, head of BPI Business Banking.
The award reinforces BPI’s mission to drive financial inclusion and long-term growth for SMEs, aligned with its broader push for digitalization, sustainability, and customer-centric banking.
