AI boosts BPO productivity, talent shortage bites
Artificial intelligence is helping Philippine contact center and business process management (CC-BPM) firms generate more revenue per worker, but a persistent shortage of skilled talent is emerging as the industry's biggest constraint to growth, according to the Customer Experience Association of the Philippines (CXAP).
DTI, WomenBizPH deepen push for women entrepreneurs
The Department of Trade and Industry (DTI) and the Women's Business Council Philippines, Inc. (WomenBizPH) have renewed their partnership for another six years, underscoring growing efforts to unlock the economic potential of women-led enterprises as key drivers of inclusive growth.
RCBC backs P4.5B Iloilo solar storage project
German renewable energy developer ib vogt has secured a P4.5-billion senior debt facility from Rizal Commercial Banking Corporation (RCBC) to finance a 99-megawatt peak (MWp) solar power project with battery storage in Iloilo, marking a key milestone in the company's expansion in the Philippines.
Northern Mindanao tourism players forge united front
Tourism and aviation leaders in Northern Mindanao are stepping up collaboration to protect the region's tourism growth from mounting global headwinds, underscoring the growing importance of local coordination in an increasingly uncertain travel environment.
Cebuana Lhuillier strengthens global currency hub role
Cebuana Lhuillier is expanding its footprint in the foreign exchange market, reinforcing its position as one of the country's most accessible providers of global currency services amid growing demand from overseas workers, travelers, students, and businesses engaged in cross-border transactions.
