Filipino consumers are warming to artificial intelligence (AI)-powered customer service faster than their regional and global counterparts, creating opportunities for businesses to improve customer engagement while raising the stakes on transparency, data privacy and personalization.
Globe is growing its 5G network in Zamboanga City, bringing faster and more reliable service to more Zamboangueños. The company now operates over 200 sites across the city, with 40 more set to go online soon. Nearly half its local network is already 5G-ready, covering about 99% of people within those zones.
Converge ICT CEO Dennis Anthony Uy is calling for stronger transparency and accountability, saying good governance is essential to turn the Philippines’ digital ambitions into real economic progress.
The coastlines of Asia and the Pacific serve as vital drivers of regional prosperity, generating $7 trillion in annual economic output, but they face escalating environmental hazards that could cause hundreds of billions of dollars in damage unless urgent investments in coastal protection are made.