Cebu Pacific is actively addressing ongoing baggage delays arising from technical problems with the baggage handling system at the Ninoy Aquino International Airport (NAIA) Terminal 3.
In a statement, the airline emphasized its collaboration with the New NAIA Infrastructure Corp. (NNIC) to resolve these challenges swiftly and restore normal operations.
To manage the situation effectively, Cebu Pacific has formed a dedicated team focused on assisting affected passengers. For domestic flights, passengers can choose between having their bags delivered to their destination or picking them up directly at the airport. Similar options are available for international flights, along with additional delivery services for travelers with onward connections.
Cebu Pacific expressed its commitment to expedite baggage deliveries and provide prompt assistance to all affected travelers. “We understand the inconvenience this has caused and appreciate our passengers’ patience and understanding,” the airline said.
