Globe employees are turning AI from concept into practical tools that boost operations and customer service, highlighted at the recent Globe AI Showcase. The event recognized top solutions from over 50 employee-built use cases addressing real needs across customer care, network reliability, finance and other key areas.
“Impactful AI solves real problems, not just complex ones,” said Chief Intelligence and Trust Officer Anton Bonifacio, noting the company’s culture of inclusive innovation and focus on trusted, human-centered systems. Selected for value and scalability, key tools include the Collections Intelligence Platform automating manual finance work, the 24/7 Globe AT HOME Social Care Bot for faster support, and the One Outcomes Platform for personalized home internet offers. These solutions cut workloads, improve service and drive efficiency as Globe scales AI company-wide.
