Globe, Lapu‑Lapu City team up to teach seniors digital safety

Globe has partnered with the Lapu‑Lapu City government to train over 100 senior citizens on digital safety during a financial assistance payout event, helping older Filipinos navigate the digital world securely through the telco’s Senior Digizen Program. Senior participants learned how to spot online scams and gain more confidence using their mobile phones, a critical skill as government, financial, and everyday services continue to shift online.

Volunteers from Globe led hands‑on training sessions, guiding the seniors to identify suspicious links, secure their personal information, and steer clear of common threats such as phishing and fraudulent messages. Beyond scam prevention, the workshop helped attendees feel more comfortable operating their smartphones for regular daily tasks, removing some of the anxiety many seniors feel when using digital tools.

“As more everyday services move online, we want our senior citizens to feel confident and safe using technology,” explained Yoly Crisanto, Globe Chief Sustainability and Corporate Communications Officer. “Through this collaboration with the Lapu‑Lapu City government, we are giving our senior citizens the practical tools to safeguard themselves against scams while offering support for their personal health.”

The one‑day activity also met the attendees’ healthcare needs, with partner Generika handing out essential medicine packs to the participating seniors. By merging digital safety education with community health support, the initiative delivered two forms of practical aid in a single gathering, making essential resources easier for seniors to access.

“Our senior citizens have built the foundation of our community, and ensuring their protection in today’s digital era is a vital responsibility,” said Lapu‑Lapu City Mayor Ma. Cynthia “Cindi” King‑Chan. “We are deeply grateful to Globe for bringing the Senior Digizen program to Lapu‑Lapu City. Combining scam prevention education with hands‑on smartphone assistance and healthcare kits delivers the care our seniors deserve.”

Globe noted that it will keep expanding its nationwide digital inclusion programs, ensuring vulnerable groups including senior citizens stay informed, protected, and empowered as digital technology continues to reshape public services across the Philippines.

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