PLDT Global, a wholly-owned international subsidiary of PLDT Inc., has partnered with Saudi-based stc Group, a Saudi to improve international voice services for Filipinos living overseas and businesses.
The partnership positions stc Group as the exclusive voice traffic aggregator for PLDT. It leverages the Group’s 25 years of experience in voice wholesale traffic aggregation, globally recognized international business relationships, state-of-the-art facilities, and international networks spreading across Europe, Africa, and Asia.
“A pivotal aspect of this strategic collaboration with stc Group lies in our dedication to guarantee superior call quality for international communication services, especially when Filipinos abroad reach out to their families in the Philippines,” Albert V. Villa-Real, president and chief executive of PLDT Global, said.
“Aligned with PLDT’s overarching mission to empower communities through cost-effective and reliable telecommunications services, our commitment ensures the delivery of a consistently exceptional customer experience,” he added.
The partnership will implement advanced technologies to mitigate common issues such as call drops and voice distortion, ultimately providing an improved communication experience.
“This partnership exemplifies the strong alignment of values between stc Group and PLDT. This is a major milestone in our ongoing efforts to build a resilient communications ecosystem that meets the diverse needs of the growing digital community around the globe,” Mohammed Al-Abbadi, stc Group Carrier & Wholesale Officer said.
“This collaboration also demonstrates the Group’s commitment to expanding the scale and scope of stc product offerings and utilizes the Kingdom’s strategic location at the crossroads of east and west,” he added.
In delivering world-class communication services, stc Group and PLDT will address the increasing demand for dependable communication channels between Filipinos living overseas and their families back home, with the aim of enriching lives.
