Saturday, 19 April 2025, 9:36 am

    Smart reactivates deleted senior citizen SIMs in final stretch of registration ‘grace period’

    PLDT wireless unit Smart Communications, Inc. reaches out to more subscribers to assist them in reactivating their SIM following the SIM registration deadline on 25 July.

    In Palmera Subdivision, Caloocan City, Smart, value brand TNT, and Maya, through its distributors and partners, set up a booth to assist senior citizens and other residents who have yet to register their SIM cards. 

    Following the SIM Registration Law, Smart deactivated all outgoing calls and messages of unregistered SIMs on its network in 26 July. Affected users were given until 30 July to apply for reactivation. All unregistered SIMs by 31 July will be deactivated permanently.

    Smart and its value brand TNT, reached out to all affected subscribers via text advisories, providing a link to the SIM Registration portal at smart.com.ph/simreg. Smart and TNT also continued to deploy assisted SIM Registration booths at Smart Stores nationwide and strategic areas across the country to help subscribers register and reactivate their SIM. 

    Smart and TNT also extended customer assistance via their official Facebook Messenger account and the hotline (02) 8888-1111.

    Moreover, the telcos boosted their public service reminders across multimedia platforms under their “Mag-SIM Reg para hindi SIM Dead” campaign, informing subscribers about the hassles of failing to register.

    Since the launch of the SIM Registration drive last 26 December 2022, Smart has been working closely with national agencies including the Department of Information and Communications Technology (DICT), the National Telecommunications Commission (NTC), and the Department of Interior and Local Government (DILG), local government units, and private organizations to encourage and assist mobile users across the country to register. 

    By registering, Smart and TNT subscribers continue enjoying data, call, and text services powered by the Philippines’ Fastest and Best Mobile Network as recognized by Ookla, the global leader in mobile and broadband network intelligence.

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