Communications & Technology

Kissflow, a global provider of enterprise low-code and AI-powered business applications, has ranked number one in Gartner Peer Insights for AI-Augmented Low-Code Application Platforms, based on verified customer reviews over the past 12 months.

New York-listed Twilio reports AI agents now handle 46 percent of Philippine customer service conversations, set to hit 61 percent in 2027, but rising adoption brings a critical challenge: AI amnesia, where systems forget past interactions and force users to repeat themselves.

The Philippines is putting together a six-node technology corridor designed to connect critical minerals, chip design, advanced manufacturing, artificial intelligence infrastructure, digital connectivity and wafer fabrication into a single domestic technology ecosystem.

Globe is expanding digital and artificial intelligence infrastructure to support Philippine businesses expanding regionally and foreign firms entering the local market, aligned with the ASEAN Digital Economy Framework Agreement concluded May 2026.

The Department of Information and Communications Technology (DICT) has officially launched eGovAI, bringing artificial intelligence capabilities into the eGovPH Super App as the government moves faster to advance digitalization, streamline procedures, and upgrade public service delivery.