Communications & Technology
SM Supermalls upgrades customer outreach with Infobip
Infobip Ltd. has expanded its partnership with SM Supermalls to improve how shoppers are engaged across both physical malls and digital platforms.
DITO says AI assistant now handles 98% of customer queries
DITO Telecommunity Corp. said its in-house artificial intelligence assistant, KAi, is now resolving 98 percent of customer inquiries without human help, delivering instant responses across its digital platforms.
onsemi plans Philippines expansion via brownfield investment
Power semiconductor firm onsemi is looking to deepen its footprint in the Philippines, signaling fresh investment through a brownfield expansion strategy that prioritizes scaling operations in existing facilities.
Globe rolls out flexible services amid rising fuel cost concerns
Globe Telecom Inc. has launched a range of new services aimed at helping Filipinos manage expenses and stay connected as global tensions push concerns over higher fuel and energy costs.
Government to press Meta for stronger action on fake news
The Department of Information and Communications Technology (DICT) said it will meet with Meta to demand clearer and time-bound steps to address the spread of disinformation on its platforms.
