Meralco clarified that customers with pending billing disputes will not have their power cut, and do not need to pay the contested amount while their cases are being reviewed. The announcement follows recent social media concerns over billing issues. The firm also noted that the Energy Regulatory Commission’s nationwide suspension on disconnections for all unpaid bills from May to July 2026 remains in effect. Meralco urged customers to raise questions through official channels, adding that all concerns are being assessed and resolved promptly.
Meralco: No disconnection for pending billing complaints, ERC suspension in force until July
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