Maya, the country’s leading digital financial services platform, has been recognized at the 2026 HR Excellence Awards Philippines for the third consecutive year, securing a Silver Award for Excellence in Performance Management Evolution and a Bronze Award for Excellence in HR Technology Use. Competing among 64 firms at the Grand Hyatt Manila ceremony, Maya also reached finalist status in five additional categories: Employee Engagement, Employer Branding, Leadership Development, Talent Acquisition, and Talent Management.
The company’s award-winning approach mirrors its digital finance philosophy: identify and remove operational friction. Maya has shifted routine processes to self-service and integrated AI to cut manual work, eliminating delays that once depended on HR intervention. Employees now instantly generate documents like Certificates of Employment for travel or loan requirements, while managers directly process transfers and promotions through internal systems. AI tools streamline BIR Form 2316 validation by flagging inconsistencies upfront—letting HR focus on exceptions—and support recruitment sourcing and market analysis.
Performance management has moved beyond annual reviews to continuous feedback cycles, enabling timely guidance and aligned progress tracking. Its Career Growth Navigation framework clearly outlines role expectations, advancement readiness, and diverse paths including specialization, lateral moves, and leadership tracks. “Technology frees teams from routine tasks, but critical work like coaching and decision-making remains human-led,” said Charee Lanza, Maya’s People Group Head. This model boosts operational efficiency, strengthens talent retention, and reinforces Maya’s reputation as an innovative employer in the digital sector.
