Wednesday, 25 February 2026, 12:58 pm

    Payments industry enters reliability-first era

    Digital payments in the Philippines are poised to enter a new phase of maturity in 2026, with reliability, interoperability, and governance taking precedence over rapid user growth, according to regional fintech player Fiuu.

    The Southeast Asian payment gateway said everyday transactions are becoming increasingly digital, raising expectations around speed, uptime, and seamless user experiences. As adoption deepens, convenience and promotional incentives are no longer enough; consumers and merchants now treat security, stability, and value-added functionality as baseline requirements.

    “The digital payments landscape is moving into a more mature phase as we enter 2026, shaped as much by infrastructure and regulation as by consumer behavior,” the company said in its outlook.

    Fiuu Chief Executive Officer Eng Sheng Guan underscored that reliability will define competitive advantage. “2026 will be the year digital payments are judged less by how quickly they grow, and more by how reliably they work across consumers, merchants, and the broader financial system,” he said.

    Interoperability is emerging as a commercial imperative. The entry of global wallet providers such as Apple Pay and Google Pay, combined with the Bangko Sentral ng Pilipinas’ push for 24/7 real-time payment infrastructure and tighter anti-money laundering requirements, has accelerated the shift from convenience-driven adoption to necessity.

    Meanwhile, contactless and card-based payments are gaining traction in transport systems, convenience retail, and quick-service environments. Embedded credit and buy-now-pay-later options are also expanding, though under closer regulatory scrutiny and stronger governance frameworks.

    For Fiuu, the message is clear: the next stage of digital payments will not be defined by innovation alone, but by consistent, secure, and interoperable experiences that meet minimum commercial expectations across the ecosystem.

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