Globe Telecom Inc. said it is prioritizing digital trust as fraud cases in the country continue to rise to levels far above the global average.
The Ayala-led telecom firm reported that suspected fraud rates in the Philippines have reached 13 percent, compared to the global average of 5 percent. It added that 34 percent of users in the country have already experienced scams.
Globe said the increase in fraud comes as the digital economy rapidly grows, with projections reaching US$36 billion. Worldwide, scams have caused an estimated US$1 trillion in losses, highlighting the need for stronger security measures.
Speaking at the Digital Nations Summit in Tokyo, Globe president and CEO Carl Cruz stressed that trust is essential to keeping users engaged in digital services. He said security, privacy, and accountability must be built into networks from the start.
The company said it has stepped up efforts to protect users, blocking 967 million scam and spam messages and more than 17,000 malicious domains in 2025. It also conducted programs that reached nearly 17,000 users to promote digital safety awareness.
Globe added that the future of connectivity should focus not only on speed but also on reliability. While 6G technology is expected to bring new capabilities, the company said customers value stable connections that work when needed.
This is especially important in the Philippines, where geography and natural disasters pose challenges to infrastructure. Globe is pushing for hybrid connectivity solutions that combine land-based networks with satellite technology to ensure continuous service across the country.
The company also called for early collaboration in developing 6G, with a focus on practical applications and sustainable investments. Cruz said the goal is to use technology to improve services, strengthen economies, and create a safer digital environment.
