Shell Business Operations (SBO) Manila has been named one of Everest Group’s Top Global Business Services (GBS) Employers for 2026, reinforcing the Philippines’ growing reputation as a premier destination for high-value business services and globally competitive talent.
The recognition places SBO Manila among the top GBS employers across the Philippines, India and Poland after Everest Group assessed more than 400 organizations using independent data on employer reputation, employee sentiment and workplace performance.
Beyond the award, the recognition highlights the Philippines’ evolution from a traditional outsourcing hub into a center for knowledge-driven and technology-enabled business services. As multinational companies increasingly prioritize talent quality, leadership and employee experience over labor costs alone, the country’s competitiveness continues to strengthen.
SBO Manila serves as Shell’s strategic global business delivery partner, supporting more than 150 Shell companies across over 50 countries. Its operations cover finance, human resources, procurement, contracts, technology, corporate functions, renewables and downstream businesses, reflecting the increasingly complex work being performed from the Philippines.
The breadth of these functions underscores how the country’s Global Business Services industry has moved up the value chain, providing specialized expertise that supports critical business operations rather than routine back-office processes.
For multinational investors, the recognition sends a strong signal that the Philippines can deliver not only cost efficiency but also a highly skilled workforce, strong leadership capabilities and a workplace culture that attracts and retains top talent.
According to Shell, the recognition reflects its commitment to continuous learning, employee wellbeing, collaboration and innovation, creating an environment where employees can build long-term careers while delivering value to global operations.
As companies worldwide continue to expand global capability centers, employer reputation has become an increasingly important factor in attracting skilled professionals. Recognition from independent organizations such as Everest Group strengthens the Philippines’ position in the competition for high-value investments.
Guided by its vision of becoming an innovative global business delivery partner, SBO Manila continues to support Shell’s global operations while advancing the company’s Powering Progress Together strategy.
The latest recognition also reinforces the country’s standing as a preferred location for sophisticated business services, helping attract future investments that generate higher-value jobs and strengthen the Philippines’ role in the global services economy.
