Communications & Technology
PLDT launches AI assistant to boost enterprise customer service
PLDT Inc. has introduced a new AI-powered assistant called KAI to help its enterprise teams respond faster and more effectively to customers.
Tesla profit up even as AI push intensifies
Tesla, Inc., the U.S.-based electric vehicle and clean energy company led by billionaire Elon Musk, reported higher first quarter earnings, as gains from its core auto business were partly offset by aggressive spending on artificial intelligence, robotics, and factory expansion.
Philippines shows strong AI interest but struggles to scale – study
A new study by ST Telemedia Global Data Centres (STT GDC) finds that companies in the Philippines are eager to adopt artificial intelligence (AI) but face major challenges in expanding its use.
SM Supermalls upgrades customer outreach with Infobip
Infobip Ltd. has expanded its partnership with SM Supermalls to improve how shoppers are engaged across both physical malls and digital platforms.
DITO says AI assistant now handles 98% of customer queries
DITO Telecommunity Corp. said its in-house artificial intelligence assistant, KAi, is now resolving 98 percent of customer inquiries without human help, delivering instant responses across its digital platforms.
