Tag: AI
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AI boosts BPO productivity, talent shortage bites
Artificial intelligence is helping Philippine contact center and business process management (CC-BPM) firms generate more revenue per worker, but a persistent shortage of skilled talent is emerging as the industry's biggest constraint to growth, according to the Customer Experience Association of the Philippines (CXAP).
NPC expands AI oversight as privacy risks grow
The National Privacy Commission (NPC) is ramping up efforts to strengthen data protection and govern emerging technologies, unveiling plans to expand its regional presence and deepen oversight of artificial intelligence as it marked its 10th anniversary during National Data Privacy Awareness Week 2026.
Japanese firm brings AI boost to bananas
Filipino banana growers could soon gain access to advanced artificial intelligence and drone technologies as Japanese agri-tech company E-SupportLink Ltd. moves to expand its operations in the Philippines, potentially accelerating efforts to modernize one of the country’s most important export industries.
AI hiring tools tackle Philippines’ skills mismatch
Persistent job mismatch and underemployment in the Philippines are pushing recruitment platforms and employers to adopt more targeted, technology-driven hiring solutions aimed at connecting workers with jobs that better fit their skills, career goals, and preferred work conditions.
Scientists beam future 6G internet through light bulbs
Your future internet connection may not come from a cellphone tower. It may come from the ceiling lamp above your dining table.
