Converge ICT Solutions Inc. has partnered with St. Luke’s Medical Center to revolutionize patient care and enhance the guest experience at the leading Philippine hospital. In a significant leap toward innovation, Converge introduced its Fiber to the Room (FTTR) technology and Converge Content+ system to St. Luke’s, setting a new standard in digital patient hospitality.
Dennis Anthony Uy, CEO and co-founder of Converge, highlighted the company’s commitment to technological advancement and its role in elevating the healthcare experience. The FTTR technology now powers over 400 rooms at St. Luke’s BGC location, with additional rooms at the Quezon City branch being prepared for activation. This system, along with high-speed Wi-Fi, ensures seamless access to eHealth records, entertainment, and interactive services via Smart TVs in patients’ rooms.
Dr. Dennis Serrano, president and CEO of St. Luke’s, emphasized the hospital’s dedication to improving patient care through innovation, particularly with the introduction of the In-Room Digital Concierge. This new service allows patients to easily access essential services, enhancing their recovery process and overall healthcare experience.
The partnership highlights the growing importance of hospitality in healthcare, where ensuring a comfortable and efficient environment plays a crucial role in patient recovery. Through this collaboration, Converge is extending its expertise beyond broadband connectivity, offering software-driven digital solutions designed to elevate healthcare institutions across the country.
