The Department of Information and Communications Technology (DICT) has adopted a national benchmark measuring the quality of internet service Filipinos get from the various telecommunications service providers.
The benchmark standardizing the connectivity rating system in the Philippines is supported by all the telco operators looking to establish a better indoor internet experience.
All the major telecommunications companies as Globe, PLDT, Smart, DITO, and Converge signed the memorandum of understanding (MOU) forged by the DICT.
“The benefits of having a nationwide benchmark for internet quality in a particular area could not be overstated. For businesses and public institutions, the Connectivity Index Rating will allow them to optimize their connectivity requirements based on the volume of user-traffic that they accommodate in their area,” DICT Secretary Ivan John E. Uy said.
“The CIR is also seen to push businesses to innovate and invest in quality connectivity solutions that will, among others, increase brand recognition and expand their customer base. More importantly, the CIR is aligned with the directive of President Ferdinand R. Marcos, Jr. to accelerate the digital transformation of the country by raising awareness on the availability, quality, and consistency of internet connectivity in buildings used for public purposes,” Uy said.
He explained the rating system will produce an accessible measure of indoor internet experience quality that empower consumers by providing them with clear insight into the connectivity performance of the different establishments.
The index will assess a range of parameters including speed, accessibility, availability, and security of internet services. This comprehensive tool delivers a vital reference for property owners and government institutions, enabling them to ensure the necessary level of connectivity to accommodate user traffic in locations such as airports, shopping malls, hotels, libraries, restaurants and coffee shops.
“Through this rating, public and private sector players will easily identify areas that need connectivity improvement, leading to efficient and effective network investments. Customers can immediately give feedback about their experience which will ultimately redound to improving overall internet service in the country,” Ernest Cu, Globe Group president and chief executive, said.
Alfredo S. Panlilio, PLDT and Smart president and chief executive said the initiative is aligned with the company’s commitment to ensure the highest possible quality of internet and connectivity service for Filipinos, as well as support the government’s thrust to digitally transform the Philippines
Dennis Anthony Uy, Converge chief executive said the benchmark will inject transparency into the internet readiness of public spaces, and push property owners to improve their digital infrastructure as required by their users
DITO Telecommunity Corporation chief executive Dennis A. Uy said the company fully supports the Marcos Administration’s goal of transforming the economy through digitalization and connectivity.
“We can only achieve this through partnership and collaboration between the government and the telco sector” he said.
