Tag: Tax Reform for Acceleration and Inclusion (TRAIN) Act

New York-listed Twilio reports AI agents now handle 46 percent of Philippine customer service conversations, set to hit 61 percent in 2027, but rising adoption brings a critical challenge: AI amnesia, where systems forget past interactions and force users to repeat themselves.

Manila Electric Co. (Meralco) is expanding its workplace inclusion efforts by partnering with Shine Special Education Center Inc. (SHINE) to give students with disabilities hands-on work experience.

The Philippines and the European Union have reached a “substantial agreement” in negotiations for a long-awaited free trade agreement (FTA), putting the deal on track for formal conclusion in the coming months.

The Investment Coordination Committee-Cabinet Committee (ICC-CC) has cleared a P2.48-billion project to upgrade the Philippines’ National ID System, moving the proposed digital infrastructure partnership toward procurement later this year.