Homegrown motorcycle taxi Angkas gears up for a major overhaul as it brings in a tech expert to address glitches in the booking system and further improve the user experience.
George Royeca, chief executive of Angkas said the company hired Josef Puchinger, a seasoned tech wizard boasting 28 years of experience under his belt, to enhance the app’s performance and user interface.
His prior work in the logistics sector developing delivery apps akin to Angkas, positions him perfectly for this role.
“When you face challenges with bookings, rest assured, the Angkas Tech Team is fully engaged. I’ve personally relied on Angkas daily since arriving in Manila, and I deeply appreciate this exceptional service”, Puchinger said.
Addressing recent technical glitches in the booking system, Royeca attributed these hiccups to an outdated system and acknowledged its limitations in scalability,
Royeca emphasized the ongoing efforts to optimize operations for both rider and passenger. Drawing an analogy, he likened the app’s situation to a car with a fixed engine, emphasizing their focused efforts on maximizing the system’s potential within existing constraints.
“While our app may resemble a well-optimized Honda Civic engine-wise, we’re relentlessly fine-tuning it to ensure seamless bookings, especially during the demanding November-December period,” Royeca said, urging patience and understanding from their biker-partners amidst these improvements.
Looking ahead, Royeca bared plans for a new Angkas app set for release next year, promising increased efficiency and income opportunities for partners.
“This upcoming app signifies our evolution as a Filipino company. We’ve grown significantly, and our aim is to achieve world-class status—a challenging endeavor. Think of the new app as the ‘Angkas Ferrari’—a superior and refined experience,” he added.
