Consumer finance provider Home Credit Philippines (HCPH) is encouraging customers who are having trouble making loan payments to reach out as early as possible to seek assistance.
The company said its Payment Support Program is available to customers experiencing temporary financial challenges, such as medical expenses, job changes, or unexpected family needs. Through the program, customers can work directly with Home Credit representatives to discuss practical and manageable repayment arrangements based on their situation.
In 2025, more than 30,000 customers accessed Home Credit’s payment support services, showing increased awareness about the importance of early communication in managing financial obligations.
“Behind every payment is effort and commitment,” said Wojciech Krotoszynski, head of collections at Home Credit Philippines. “Our role is to listen, understand our customers’ situations, and work with them to find solutions when circumstances change. When customers reach out early, we are better able to support them and help them stay on track.”
Home Credit said seeking assistance early can help prevent temporary financial setbacks from becoming more serious problems. Customers who coordinate with the company may be able to arrange flexible payment terms for a limited period and find solutions that align with their long-term financial plans.
Customers who want to learn more about payment assistance options may visit the official Home Credit website, use official customer support channels, or contact verified company representatives.
Home Credit Philippines is one of the country’s leading consumer finance providers and continues to promote responsible borrowing and accessible customer support.
