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Philippine Contact Centers accelerate AI-driven industry shift

Artificial intelligence adoption is accelerating across the Philippine customer experience industry, fueling a sweeping transformation as the Contact Center Association of the Philippines officially rebranded into the Customer Xperience Association of the Philippines (CXAP).

Aboitiz, DOE, NPC join forces for nuclear site studies

The Department of Energy (DOE) confirmed having signed a memorandum of understanding (MOU) with Aboitiz Power Corp. and the National Power Corp. (NPC) to conduct comprehensive studies on potential nuclear power plant sites across the Philippines, including the Bataan Nuclear Power Plant (BNPP).

Public scooping set for Surigao coal mining project

The Department of Environment and Natural Resources – Environmental Management Bureau (DENR-EMB) will hold a public scoping on June 2, 2026, for a proposed coal mining project in Lingig, Surigao del Sur.

Ayala, CP Axtra expand Makro’s reach

The Ayala Group has signed a cooperation deal with Thailand’s CP Axtra to improve Makro malls in Thailand, combining Ayala’s property expertise with CP Axtra’s retail network.

PEZA woos Australian firms, expansions accelerate

The Philippine Economic Zone Authority (PEZA) is stepping up its push to position the Philippines as a regional digital services and innovation hub, using the Digital Health Festival 2026 in Melbourne as a platform to court fresh Australian investments while securing expansion commitments from existing locators.

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Special bus service to fill LRT-2 service gap

Transport authorities are rolling out a plan to ease the squeeze from limited LRT-2 operations. Transportation Secretary Giovanni Lopez has ordered the LTFRB and LRTA to study issuing special permits for buses to run the full LRT-2 route—Antipolo to Recto and back—stopping at all stations.

A simple formula may predict when AI chatbots go rogue

Artificial intelligence can sound like the smartest person in the room, until it starts giving advice that could do real harm. Now, two physicists at The George Washington University say they may have found a way to predict when that happens, using a surprisingly simple mathematical formula.

OceanaGold boosts Didipio mine safety monitoring

OceanaGold (Philippines), Inc. has improved how it monitors the tailings storage facility at its Didipio Mine, using new technology to track changes in the structure, especially during the rainy season when heavy rainfall can increase risks.

SEC raises capital requirements for stock brokers to boost market stability 

The Securities and Exchange Commission is moving to increase the minimum capital requirement for stock brokers and dealers, aiming to strengthen financial safeguards and align the local market with international standards.
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