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PLDT‑Smart: Human skills remain core to customer experience amid AI boom

PLDT Inc. and Smart Communications on Friday say businesses should focus on pairing artificial intelligence with human empathy and judgment rather than rushing full‑scale automation, as generative AI reshapes customer service across industries.

Planters Products welcomes Montemayor indictment 

Planters Products Inc. (PPI) welcomed the indictment of former agriculture secretary Leonardo Montemayor and pledged full cooperation with government prosecutors pursuing the cyber libel case over false and damaging statements against the company.

BPI‑FAST Group tie‑up unlocks faster digital financing for supply chain partners

The Bank of the Philippine Islands (BPI) has teamed up with top logistics provider FAST Group to roll out BPI’s Digital Supply Chain Finance Program for the firm’s suppliers, giving them quicker access to working capital.

Moody’s upgrades credit rating, paving way for lower borrowing costs and stronger economic growth

Global rating agency Moody’s Investors Service has raised the country’s credit rating, delivering a major vote of confidence in the nation’s financial stability and economic momentum. The rating upgrade reflects the country’s solid economic growth, disciplined fiscal management, and structural reforms that continue to shield the economy from external market turbulence.

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