GoTyme Bank has crossed the 10-million-user mark just over three years after launching in the country, signaling a massive shift in how Filipinos choose to manage their money.
The digital bank, a joint venture between the Gokongwei Group and TymeBank, announced on Friday that it has also accumulated over ₱53 billion in customer deposits.
According to GoTyme, its rapid growth shows that modern Filipino consumers are moving away from traditional banking norms. Instead of judging a bank by how many decades it has been in business, customers are now prioritizing daily value, security, and convenience.
“Reaching 10 million users is an important milestone on our journey to become the Philippines’ largest and most loved bank,” said Nate Clarke, CEO of GoTyme Bank. “But for us, it’s really about the trust that millions of Filipinos place in GoTyme Bank every day.”
A major driver of GoTyme’s success is its “phygital” model, which successfully combines a user-friendly mobile app with a massive physical presence across the country. To bridge the gap for everyday consumers, the bank has set up more than 600 digital kiosks located across Robinsons Retail ecosystems and SM Department Stores nationwide.
At these locations, over 1,200 bank representatives are on-site to help customers open an account and print a debit card in under five minutes. Furthermore, customers can easily manage their cash through 2,500 checkout lanes at Robinsons Retail stores and an additional network of over 4,500 7-Eleven stores nationwide.
What started as a simple digital savings account has quickly grown into a full-service financial platform. GoTyme users are now heavily adopting other features within the app, including bills payment, remittances, wealth management, and the ability to trade cryptocurrency and Philippine stocks.
Moving forward, the bank plans to keep expanding its services to make banking simpler, more accessible, and more affordable for everyone, Clarke added.
